Upgrading is Easy:

It appears some time has passed since your last upgrade.

For you to receive our latest version of software, our Tech Support team will have to perform the update for you online. No in-person visit required — we simply need your device’s serial number and some basic information to continue.

Please select from the options below to arrange for your software upgrade. Make sure your unit is turned on and plugged into an Ethernet Cable.


Sage Analytics Help Center

Instruction Manuals:

Beacon Quick Start Guide
Luminary Profiler Quick Start Guide
iPad Instructions for Luminary Profiler

Warranty:

Warranty, Returns & S3 Plan
Warranty Return Form

Questions:

FAQ’s
Troubleshooting Guide

Software Updates:

Software Update Instructions
Zip file of the software

Technical Documents:

Data Spec Sheet
3rd Party Validation Comparison
White Paper